Privacy Policy

Information We Collect

Personal Information You Provide

When you use Mirathalcompany's finance platform, we collect information you voluntarily provide to us. This includes your name, email address, phone number, and postal address when you create an account or contact us. We also collect financial information necessary to provide our services, such as account details, transaction history, and investment preferences.

Additionally, when you participate in our learning programs or partner activities, we may collect educational background information, professional experience details, and course completion records to enhance your experience and provide relevant recommendations.

Automatically Collected Information

Our platform automatically collects certain technical information when you visit Mirathalcompany.com. This includes your IP address, browser type, operating system, device identifiers, and information about how you navigate our website. We use cookies and similar technologies to collect this data, which helps us improve our services and provide a better user experience.

How We Use Your Information

Service Provision: We use your personal information primarily to provide, maintain, and improve our finance platform services. This includes processing transactions, managing your account, providing customer support, and delivering personalized financial insights based on your preferences and usage patterns.

Your information helps us customize your experience with our learning programs and partner offerings. We analyze usage data to recommend relevant courses, tools, and resources that align with your financial goals and learning objectives.

Communication and Marketing

With your consent, we may use your contact information to send you updates about new features, educational content, and relevant financial insights. You can opt out of marketing communications at any time through your account settings or by clicking the unsubscribe link in our emails.

Information Sharing and Disclosure

Mirathalcompany takes a conservative approach to information sharing. We only share your personal information in specific, limited circumstances that are essential for providing our services or as required by law.

Service Providers and Partners

We work with trusted third-party service providers who help us operate our platform, process payments, and deliver services to you. These partners include payment processors, cloud storage providers, and analytics services. All service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

When you participate in our partner programs, we may share relevant information with our educational and financial partners to facilitate your participation. However, this sharing is always done with your explicit consent and only includes information necessary for the specific program or service you've requested.

Legal Requirements

We may disclose your information when required by Australian law, regulation, or legal process. This includes responding to court orders, government requests, or regulatory inquiries. We may also share information when we believe it's necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or security issues.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures to safeguard your personal and financial data against unauthorized access, alteration, disclosure, or destruction.

Our security infrastructure is regularly updated to address emerging threats and maintain compliance with Australian privacy regulations and international security standards. We also provide you with tools to enhance your account security, including strong password requirements and optional two-factor authentication.

Your Privacy Rights

As a Mirathalcompany user, you have significant control over your personal information. Under Australian privacy law, you have several important rights regarding your data, and we're committed to helping you exercise these rights easily and effectively.

Access and Correction

You can access most of your personal information through your Mirathalcompany account dashboard. If you need additional information or believe any data is incorrect, you can contact us to request access to your complete record or to make corrections. We'll respond to these requests within 30 days and provide the information in a clear, understandable format.

Data Portability and Deletion

You have the right to receive a copy of your personal information in a portable format, which you can use to transfer your data to another service if desired. You can also request deletion of your personal information, though we may need to retain certain records for legal or regulatory compliance purposes.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period varies depending on the type of information and the purpose for which it was collected.

Generally, we keep account information and transaction records for seven years after account closure to comply with Australian financial regulations. Marketing preferences and communication records are typically retained for three years unless you request earlier deletion. Technical logs and analytics data are usually retained for one year for security and performance optimization purposes.

International Data Transfers

While Mirathalcompany operates primarily in Australia, some of our service providers and technology infrastructure may be located overseas. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy according to Australian standards.

We only work with international partners who provide adequate privacy protections, either through their local laws or through specific contractual agreements that require them to handle your information according to Australian privacy principles.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you through your Mirathalcompany account or by email, giving you time to review the updated policy before it takes effect.

Minor updates, such as clarifications or formatting changes, may be made without specific notification, but we'll always maintain the current version on our website with the revision date clearly marked.